Let me tell you a story about how I wasted more than 10 hours of my life.
It all started on the Friday after Thanksgiving, when I was in Florida with my family.
My wife and I had recently leased a new town home just down the road, and we needed to schedule transferring our service from our old address to our new address.
When I called the representitive on Black Friday, she told me about some great deals they had going on, and I selected one of them which would be perfect for our new apartment (Mistake #1, changing plans while transfering service)
I set the transfer date to 12/21/2011, a few days after we were planning to get the keys for the new place. The representitive told me moving the date would be easy in the event I needed to do so, and we went about our business, never to speak again. (mistake #2, trusting the representitive) Continue reading “Comcast”